The following terms and conditions shall apply between you and ARTEA online and shall not affect your legal rights. If you do not accept these terms and conditions, you must not use this website or services. Your continued use of this website constitutes acceptance of these terms and conditions.
These terms and conditions should be read together with the relevant part of the website relating to the particular product(s) in question, which are deemed to be incorporated herein; These include, but are not limited to, product descriptions, prices and specifications, and any care guides for use and storage.
Online store terms
Artea makes every effort to keep this site up to date however cannot guarantee its accuracy. Artea reserves the right at any time and without prior notice to make changes and corrections to the site or to make parts or all of them unavailable.
By registering with ARTEA, you guarantee that you are at least 18 years old and that the information you provide is true and accurate; You agree to notify us as soon as possible of any changes by email. You can request that ARTEA stop using your information to send you the electronic newsletter. By registering, you also agree that you are responsible for the security of your account, your password, and any activity on your account. You agree to notify us of any unauthorized use of your name or password that comes to your attention. ARTEA is not responsible if you do not protect your password or account.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
ARTEA fully complies with all relevant consumer and data protection legislation and treats all personal information as fully confidential. We collect your personal information (for example, your name, email address, etc.) when you subscribe to our mailing list, participate in contests and provide feedback; When you place orders, we collect your name, email and delivery address and payment details, to fulfill your order.
ARTEA will not share your data with third parties unless you give us permission to do so. However, to carry out credit card transactions and fulfill orders, ARTEA uses reputable third-party banking and distribution institutions. These carefully selected companies receive only the information necessary to verify and authorize payment cards and to process orders and are under strict legal obligations to keep all personal information private.
All credit and charge card payments are subject to checks and authorization of the card issuer; If the issuer does not authorize payment, your order will be canceled and ARTEA will not be responsible for any delay or non-delivery.
Please note that stock levels shown on the website are a guide only, that product color may be different from that shown due to variation caused by your computer screen or device, and that samples Colors provided are for guidance only. In the rare event that an ordered product has been listed with incorrect details or is delivered to ARTEA in packaging other than that shown, we will inform you before dispatch and ask you to confirm your order or cancel it.
ARTEA ships orders every business day. Business days are Monday to Friday, except holidays. Standard delivery takes between 3 and 5 business days in the metropolitan area.
We will send you an email to the address you provided at registration (as may be updated) when your order has been shipped, including any information on how to track your order.
We insure each purchase for the time it is in transit until it is delivered to the specified delivery address. Once your order has been delivered to the delivery address, the contract between ARTEA and you will be marked as fulfilled and responsibility for that stage will transfer to you. If you have specified a recipient other than yourself for delivery purposes (for example, as a gift), then you agree that evidence of a signature from them (or at that delivery address) is evidence of delivery and fulfillment by ARTEA and the transfer of responsibility in the same way.
Our couriers can deliver to certain destinations without needing to collect a signature. If this option applies to your delivery address, you can update your preference on the shipping page at checkout by entering a delivery note before proceeding to checkout. By instructing the courier to leave your order in a safe place, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur.
ARTEA accepts no liability for any failure or delay in delivery of goods or for any damage or defect to the goods, in each case, which is caused by any event or circumstance beyond its reasonable control.